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May 23, 2023

DivDat in Detroit Introduces New Self-service Bus Pass Dispensers for DDOT

By Jim Stickford | DBusiness

Detroit-based Diversified Data Processing & Consulting Inc., also known as DivDat, is providing the Detroit Department of Transportation (DDOT) with new self-service walk-up bus pass dispensers.

These dispensers will allow DDOT customers to purchase bus passes by cash or card as well as receive instant payment confirmation and printed official receipt. They also will dispense the corresponding fee-specific bus pass from the dispenser unit attached to the payment kiosk.

Reduced fare passes are available for eligible riders to purchase via DivDat’s bus pass dispenser-equipped kiosks. More than 2,000 DDOT bus passes have been purchased and distributed since DivDat’s Bus Pass Dispenser was first made available on a limited basis, in December 2022.

Acting on feedback from users, DDOT partnered with DivDat to develop and implement the bus pass dispenser adjunct to its bill payment kiosks to provide additional self-service options to consumers.


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