Bill Payment Kiosk (as a Service)

Meet your customers where they are.

Whether your community or your customer base is cash-preferred, or if a percentage struggles with access to traditional banking, credit, or even access to the internet, DivDat’s Bill Payment Kiosks bridge the gap between billers and their customers – even those
who pay with cash.

Kiosk White RGB

Paying essential bills can be a challenge. Especially for people whose only option is to pay bills like property taxes, water, gas, and electric utilities with cash.

Payment collections have changed.

Since the onset of the COVID-19 pandemic, many essential billers’ cashiering centers provide limited availability – or have closed indefinitely – making it even harder (or impossible) for unbanked and underbanked residents and consumers to pay essential bills with cash.

DivDat’s Bill Payment
Kiosks Provide:

  • Convenient placement in neighborhood retail stores, community centers, or municipal offices, lobbies, and parking lots

  • 24/7/365 availability and accessible live human 1-800 support

  • More payment method acceptance, including: cash, personal or business
    checks, credit and debit cards

  • Multilingual user interface, customized to match your customer and
    community demographics

  • Barcode scanner to bring up specific payer account and amount due

  • Easy account look-up by: service address, account number, name, and more; search for specific bills and amounts due

  • Immediate payment posting to account

  • Proof of payment via selectable printed, emailed, or texted receipt

  • Under two-minute average transaction time
DivDat kiosks are crafted of powder coated steel, house a smart safe only accessible to armored car cash handlers, and comply with PCI, SOC I and II and ADA standards.
DivDat manages all cash pickups, software and hardware maintenance and upgrades, and carries all requisite insurance coverage.
DivDat Service Technician Replacing Printer Receipt Paper scaled

How it works.

Our approachable, secure, multi-lingual kiosks provide a simple and easy-to-use interface that guides bill payers through an easy-to-use and intuitive payment process. DivDat Bill Payment Kiosks accept cash, personal or business checks, as well as card payments. Payments post instantly and a receipt is immediately delivered for record keeping.

Location matters.

DivDat’s Bill Payment Kiosks can be deployed indoors, outdoors, and in essential billers’ lobbies, payment centers, and parking lots. Kiosks perform best in local area retailers, where residents and consumers are already visiting. This increased convenience presents extended hours and a hands- free way for municipalities and businesses to meet their residents and their customers. Billers win. Bill payers win. All while building retail traffic for partners invested in being helpful members of their community.

Here to help.

From initial kiosk deployments and community engagement initiatives to ongoing support, DivDat selects good community members, interested in helping others, to take the mystery (and the fear) out of using the kiosk to pay bills. Ambassadors help with transactions, answer questions, and proactively engage retail customers to use DivDat’s Bill Payment Kiosks.

Whether your customers or residents are paying with cash, check, or card – one thing is clear.

woman pays bills at kiosk with help of DivDat Ambassador

DivDat and its Ambassador team help forward-thinking communities, customer-service focused utility providers better serve their entire customer base with convenient access to essential bill payments.