Resources

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Testimonials

Case Studies

City of Detroit

See how the City of Detroit standardized payment processing across departments by implementing the DivDat Payment Network, improving accessibility for residents while increasing collection rates and operational efficiency.

DTE Energy

Learn how DTE expanded payment access for cash-preferred customers through DivDat’s Kiosk Network, reducing operational costs while significantly improving customer satisfaction and payment adoption.

Detroit Water and Sewerage Department

Discover how the DWSD improved collection rates, streamlined reconciliation, and enhanced the customer experience by transitioning to our omnichannel payment solutions.

Hampton Roads Sanitation District

Explore how HRSD modernized its customer engagement and payment operations through a fully integrated portal and payment platform, delivering seamless self-service and real-time processing.

Wayne County Treasurer’s Office

 See how the Wayne County Treasurer improved tax payment accessibility and increased collections by leveraging our multi-channel payment network and kiosk solutions.

Brochures & Product Data Sheets

Bill Payment Kiosk

Extend secure, 24/7 payment access with our fully managed kiosk solution, enabling customers to pay with cash, check, or card while reducing operational burden and improving collections.

IVR

Provide convenient, multilingual phone-based payments with our IVR solution, allowing customers to securely pay bills anytime while automating call handling and reducing support costs.

Mobile App

Empower customers with a user-friendly mobile experience to view, manage, and pay bills in real time, with features like autopay, reminders, and multi-biller access.

Point of Sale

Enable in-person payments through a secure, integrated point-of-service solution that connects directly to your payment ecosystem for real-time posting and streamlined reconciliation.

Web Portal Solutions

 Deliver a fully integrated, branded customer portal with advanced self-service capabilities, real-time account access, and seamless integration into your billing systems.

Text-to-Pay

Simplify bill payment with instant, mobile-first convenience—allowing customers to pay via text with real-time confirmations and reminders.

Reporting Portal

 Gain complete visibility into payment activity with robust, real-time reporting and analytics tools that support accurate reconciliation and informed decision-making.

Infographic

 Get a high-level overview of our solutions, showcasing how integrated payment processing and digital engagement solutions work together to modernize the customer experience.