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APPA Customer Connections Conference is a premier event for public power professionals focused on customer service, communications, energy innovation, and key account management. Attendees gain valuable insights into industry trends, emerging technologies, and proven strategies for strengthening customer engagement and community relationships.

IUCX 2027 brings together utility industry leaders to share best practices, emerging trends, and innovative approaches for improving customer experience. From digital engagement and self-service to payment operations and customer communications, attendees gain valuable insights from peer utilities, explore new technologies, and discover strategies that create more seamless, efficient, and customer-focused utility services.