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EMACS the Customer Experience Conference brings together utility industry leaders to share best practices, emerging trends, and innovative strategies for enhancing customer engagement, billing and payment experiences, and digital communications. The event provides valuable opportunities to learn from peer utilities, explore new technologies, and gain insights that improve the customer journey.

APPA Customer Connections Conference is a premier event for public power professionals focused on customer service, communications, energy innovation, and key account management. Attendees gain valuable insights into industry trends, emerging technologies, and proven strategies for strengthening customer engagement and community relationships.