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Ways to Pay
Mobile App
Download the DivDat mobile app to create a user profile, add repeat billers and accounts, set payment reminders, opt-in to Text-to-Pay functionality, and more.
Bill Payment Kiosk
Find a kiosk location near you or download the step-by-step guide to making a payment on the DivDat kiosk.
Bill Payment Kiosk
Find a kiosk location near you or download the step-by-step guide to making a payment on the DivDat kiosk.
“Providing Detroit residents with the ability to conveniently pay their water department bills where and when it’s convenient for them has helped Detroiters keep their DWSD accounts current and avoid late fees. We can’t say enough good things about the partnership with DivDat. 76% of our customers use the DivDat platform.
Our reconciliations are streamlined, we get funded the next day, and our residents get immediate confirmation their payments have been received and applied to their accounts.”
Gary Brown
Director of Detroit Water and
Sewerage Department
Gary Brown
Director of Detroit Water and
Sewerage Department (DWSD)
Meet your Director
Gary Brown was appointed the Director of the Detroit Water and Sewerage Department (DWSD) in October 2015. Under his leadership DWSD has been transformed to a customer-centric, fiscally-responsible organization that is amid a capital improvement program to upgrade Detroit’s local water and sewer systems. Even before the COVID-19 Pandemic, Mr. Brown and his team began shifting the department from an in-person customer service model to an efficient, responsive and technologically driven, cashless operation. Further, he has spearheaded water affordability efforts, launching America’s lowest monthly water and sewer bill for low-income households in 2022 with the new DWSD Lifeline Plan.
Mr. Brown serves on the Environmental Protection Agency’s (EPA) Local Government Advisory Council. Previously, he was the City of Detroit’s Group Executive for Operations and Chief Operating Officer under Mayor Mike Duggan, charged with ensuring continued improvement of city services. He also served three years as an elected President Pro-Tempore of the Detroit City Council and the Detroit Police Department for 26 years including as the Deputy Chief of Internal Affairs.
