Cash use rises (AND applies to consumers across age groups) as households struggle to cope with inflation.
“It really transcends generations and financial situations,” says Courtney Alev, an associate director of product management at Credit Karma, in the article.
If your department or municipality is still opening envelopes deposited in the drop box, consider this perspective. High volumes of drop box payments could indicate a consumer population that is unbanked, underbanked, or even offline. Self-service (real-time) payments are within reach for most utilities, cities, and even townships.
At the heart of our company’s mission — to promote the inclusion of the unbanked and underbanked in today’s online banking and bill paying services world — is the idea of service.
You’ve heard a great deal from me lately about the unbanked and underbanked: who they are, how they incur hidden costs, why my company has come to serve them
Last month I talked about how my company and I have evolved over the years, from providing paper billing services to promoting inclusion.
Over the last couple of months, I’ve shared information about the unbanked and described some of the hidden costs of being unbanked
When was the last time you paid your bills? How did you pay them? For many of us, including myself, the answers are: once in the past month, and electronically through a bank account. Which is great, for us. But what about people who don’t have a checking or savings account at a bank or […]
From time to time, we see stories in the news that refer to unbanked households — defined by the Federal Deposit Insurance Corporation (FDIC) as households in which no one has a checking or savings account at a bank or credit union. Perhaps our first reaction is disbelief: How can anyone live in today’s high-tech, […]
There’s nothing like when a plan comes together – especially with a surprise benefit. I had that revelation after a recent meeting with Director/CEO Gary Brown and COO Rob Presnell of the Detroit Water & Sewerage Department (DWSD). It had been a year since the installation of the DivDat Kiosk Network in locations across the […]
A funny thing happened recently in New York City. When the latest Amazon Go store opened in early May, it was announced – with emphasis – the store accepts cash. Business Insider even tested the cash-acceptance feature and found “it was well thought-out and worked adequately.” It’s not quite what Amazon envisioned with the Go […]