About

Diversity, Equity & Inclusion

Leveling the Paying Field™

DivDat is dedicated to championing Diversity, Equity, and Inclusion for our company, for our clients, and for their customers.

25%

of American households are unbanked or underbanked.

In many major cities, it can be as high as 40%

Source: 2017 FDIC Survey of Unbanked and Underbanked Households.

The unbanked and underbanked face extraordinary challenges to simply pay their essential household bills. 


Often, they are faced with limited time and mobility to get to payment centers, are technologically challenged with a lack of access or ability, and face predatory fees that are associated with paying bills with cash.


The DivDat Kiosk Network helps billers overcome their challenges in serving this subsect of their customers who are cash-preferred. 


DivDat provides the tools for users to pay in the way they prefer, at a time prefer, and in a location they prefer.

Why Diversity, Equity, and Inclusion?

At DivDat, we have worked tremendously hard to mitigate the struggles that the underbanked face daily. The unbanked and underbanked citizens are not being considered when it comes to how municipalities and commercial billers accept payments. Perhaps, it is because decision makers cannot relate to the cash-preferred and decision makers are part of the 75% of American households who have bank accounts and credit/debit cards.


 
The DivDat Kiosk Network is determined to help eliminate the gap of disconnect between the biller and customer, helping them understand their struggles. DivDat is helping organizations who are acknowledging institutional inequalities stamp out “willful neglect” in serving their underbanked or unbanked customers. The DivDat Kiosk Network uses technology to drive social change by eliminating predatory “convenience fees” and other costs of making bill payments. DivDat is “Leveling the Paying Field™” for people to pay bills in a safe, convenient location at a time and method of their choosing, fee free!

Diversity means we recognize the differences that make up each of our colleagues, clients, and customers. We respect the different paths they walk, challenges they face, and unique aspects they bring to the table from different races, ethnicities, genders, sexual orientations, religions, ages, and abilities

Equity means we strive to develop and implement solutions everyday to bridge the gap between billers and consumers giving equal opportunities for bill payment with dignity. We leverage technology to provide accessibility to the neglected groups in society who lack mobility, reliable transportation, and financial stability. We believe in creating a more equitable process for paying essential household bills to keep the lights on and the water running.

Inclusion means we open our doors to ideas, talent, and authentic people to innovate the payment technology industry. We utilize technology that allows billers to provide a more inclusive experience for their customers. We serve our users where they are through convenient kiosk locations, alternative bill payment methods, with the payment options they prefer.


Diversity, Equity, and Inclusion Recognition


Crain's 2021 Notable Executives in DEI Logo
Heroes Week Honoree Badge
15th Annual THAW WWJ Award