In many major cities, it can be as high as 40%
Source: 2017 FDIC Survey of Unbanked and Underbanked Households.
The unbanked and underbanked face extraordinary challenges to simply pay their essential household bills.
Often, they are faced with limited time and mobility to get to payment centers, are technologically challenged with a lack of access or ability, and face predatory fees that are associated with paying bills with cash.
The DivDat Kiosk Network helps billers overcome their challenges in serving this subsect of their customers who are cash-preferred.
DivDat provides the tools for users to pay in the way they prefer, at a time prefer, and in a location they prefer.
Diversity means we recognize the differences that make up each of our colleagues, clients, and customers. We respect the different paths they walk, challenges they face, and unique aspects they bring to the table from different races, ethnicities, genders, sexual orientations, religions, ages, and abilities
Equity means we strive to develop and implement solutions everyday to bridge the gap between billers and consumers giving equal opportunities for bill payment with dignity. We leverage technology to provide accessibility to the neglected groups in society who lack mobility, reliable transportation, and financial stability. We believe in creating a more equitable process for paying essential household bills to keep the lights on and the water running.
Inclusion means we open our doors to ideas, talent, and authentic people to innovate the payment technology industry. We utilize technology that allows billers to provide a more inclusive experience for their customers. We serve our users where they are through convenient kiosk locations, alternative bill payment methods, with the payment options they prefer.