Detroiters can now pay water bills at 37 kiosks across city

DivDat Media Coverage, News Room

Detroiters now have the option of saving a stamp and skipping the lines by paying water bills at new kiosks placed around the city.

Customers can make payments at 37 kiosks located in 28 different locations, according to a news release from the Detroit Water and Sewerage Department.

The city in recent years has sought to make it easier for residents to make water bill payments, and for low-income customers to get on payment plans, since large-scale shutoffs began on delinquent accounts in 2014.

“We want to give our customers the convenience that the 28-location DivDat Kiosk Network offers,” DWSD Director Gary Brown said in a news release. “No longer will our customers have to wait in line at a DWSD Customer Care Center to pay their water bill, or rearrange their schedule to come to our centers. Many of the kiosk locations are open seven days-a-week.”

Customers can pay with cash, check or credit with no added fees. Other functions include reviewing account information using an address, account number or scanning a bill, and having the payment applied the same day.

Kiosks function in English, Spanish and Arabic.


  • Fifteen Rite Aid stores in and around Detroit.
  • Coleman A. Young Municipal Center, 10th floor.
  • Four DTE Energy Payment Centers.
  • Three DWSD Customer Care Centers.
  • Wayne County Treasurer’s Office.
  • View the full location map here.

“Expanding our bill payment locations conveniently near our customers’ home or work will help them avoid late payments,” Brown said in a news release. “We are pleased to join DTE Energy and the Wayne County Treasurer’s Office on the DivDat Payment Kiosk Network.”

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