EBPP

billOnline Electronic Bill Presentment & Payment


Electronic Bill Presentment (EBP) is an essential feature of the billOnline EBPP System and complementary to our Print and Mail Services. Our clients choose to provide access to archived documents to their Customer Service Staff and to individual customers. With DivDat’s hosted EBP service, DivDat stores exact replicas of the documents we have produced for you, such as statements, letters, invoices, and notices in PDF format and provides a secure log in for searching and viewing.

We offer several optional configurations including: integration with billOnline EBPP, web service integration with your Customer Information System, integration with your existing bill payment system, Customer registration and log-in, eMail Notifications, eDocument Notifications, return PDF images via SFTP for archival on your internal systems.

Bill Payment Solutions


You may also choose to provide access to archived documents for your individual customers. This may be accomplished with integration to your existing website or a separate website hosted by DivDat. With DivDat’s electronic presentment service your company has the ability to send bills, statements, notices, letters and communications to customers as a link or within an email. Electronic Bill Presentment can be an integral feature of our billOnline Bill Payment System and though our Print and Mail services.


Empower your customers


EBPP allows your representatives to:

  • Enroll in paperless billing with eMail, eDocument or SMS Text notifications
  • Pay bills via credit, debit and ACH payment methods
  • Make one-time payments, schedule one-time future payments, split payment profiles, or enroll in recurring payments online (Auto-Pay)
  • Link and pay multiple accounts with a single login
  • View current and historical utility bills with Electronic Bill Presentment
  • View usage graphs
  • Submit online customer service forms such as High Consumption Inquiries or Change of Mailing Address

Empower your customer service


EBPP allows your representatives to:

  • Stay engaged with all pending transactions in real time
  • Account lookup with tools for making payments
  • Edit account information and void transactions
  • Upload newsletters or other electronic marketing material
  • Customize and manage the FAQs
  • Manage important announcements on the welcome screen
  • Consolidated reporting dashboard for all DIVDAT Payment Solutions
Contact DivDat

Please contact our business development team for more information on products and services.

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Kiosk Solutions

Learn more about DivDat Kiosk Network and other payment solutions.

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Contact

Contact us today with any questions.

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Commercial

Low initial-cost provider, does not mean low-cost collections.

Payment Solutions Icon

Kiosk Solutions

Learn more about DivDat Kiosk Network and other payment solutions.


Contact

Contact

Contact us today with any questions.


Image

Commercial

Low initial-cost provider, does not mean low-cost collections.