Interactive Voice Response (IVR) Bill Payment System
With the Interactive Voice Response (IVR) system, customers simply call a toll-free phone number, communicate with your database instantly and easily to acquire and enter information using push button prompts.
DIVDAT offers an easy to use, state-of-the-art IVR system offered in English or Spanish. Customers can choose to pay their bills over the telephone with ACH, debit or credit card. Your company will have the option to customize the scripting used in communicating with your consumers, as well as customized reporting and daily A/R files designed for your billing system specifications.
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