Convenient Kiosks Enable Utilities to Offer Customized Self-Service Payment Locations
ENGLEWOOD, Colo.– Speedpay, Inc., a Western Union subsidiary, announced today its alliance with DivDat, a leading billing and payments solutions kiosk provider. This strategic agreement provides Speedpay’s current and future utility clients the ability to provide easy-to-use, self-service payment kiosks that can be placed onsite or at a location of their choice, enabling customers to conveniently pay their bills.
“By working with DivDat, we’re empowering Speedpay’s utility clients to choose where they place their kiosks to collect payments from their customers at a location that is convenient for them – whether it’s inside a client’s customer service center, a few miles away at a local shopping center, or outside the local grocery store,” said Frank Lockridge, Head of Speedpay.
DivDat Kiosks combine all aspects of hardware, software, installation, maintenance and the power of Speedpay’s reliable payments processing into one solution that reduces costs while promoting greater customer convenience. Combined with Western Union Walk-In Payments, the new DivDat alliance allows Speedpay to help utility companies better serve today’s underbanked and cash-preferred population, affording remote and offline consumers ease and convenience. DivDat Kiosks complement Speedpay’s robust suite of payments offerings.
By adding the Speedpay-enabled DivDat Kiosk to their existing payments strategies, utility companies are able to offer their customers:
- Access to their account with or without their account number or bill
- Account information such as payment due date, amount owed, etc.
- The ability to pay their bill using cash processed by DivDat or check, credit or debit card processed by Speedpay
- Options to receive their receipt via print or email
“We look forward to working with Speedpay to help people pay their bills in a convenient manner,” said Jason Bierkle, President of DivDat. “The DivDat Kiosk Network is all about leveling the playing field for people to pay bills in a convenient location at a time and method of their choosing. Our vision is to deploy technologies to allow consumers access to pay their bills in a real-time environment.”
Speedpay offers clients billing and payments solutions through various channels and across multiple industries, helping reduce costs, increase efficiency and improve customer satisfaction. Speedpay services also maintain an average of 99.98 percent uptime and offer 24/7 support, 365 days a year.
To learn more about Speedpay’s comprehensive electronic bill payment and presentment solutions, visit www.payments.westernunion.com.
About Speedpay, Inc.
Speedpay provides electronic bill presentment and payment (EBPP) solutions that help keep your business running. An industry leader given its footprint, financial strength, service reliability and availability, Speedpay is dedicated to helping billers collect better payments. Our clients benefit from our highly consultative approach – ensuring we deliver customized payments offerings that address your business challenges and provide overall efficiency, ultimately saving you time and money. From web to mobile, eBill, IVR or CSR, Speedpay offers some of the most highly configurable channels available on the market, specifically designed for the way people want to pay bills.
A wholly owned subsidiary of E-Commerce Group Products, Inc., Speedpay has been at the forefront of the electronic payments industry since 1989, and was acquired by Western Union in 2002.
For more information, visit www.payments.westernunion.com.
DivDat is a billing and payment solutions provider with more than 40 years of experience. We assist clients with more ways to get paid through efficient and effective solutions including Printing and Mailing services, Electronic Bill Presentment & Payment, Mobile Payments, IVR Phone Payments, Self-Service Payment Kiosks, and Payment Processing. DivDat helps consumers and major billers such as utilities, courts, cities and taxing authorities to make and receive payments in a high-tech, low-cost manner that is safe and convenient. On the payment side, DivDat provides web-based, mobile and interactive voice response as well as Kiosk, mobile App and point-of-service programs. All of these services help companies secure revenues they might not have otherwise obtained. The kiosk has proven very effective for walk-in payment customers. We help organizations get paid faster and enhance their customer satisfaction ratings.
For more information on DivDat, visit www.divdat.com.
Brownstein Group for Speedpay
Jennifer Micklow, 215-735-3470 x154
Media Contact for DivDat:
BAB Associates, LLC
Bruce Babiarz, 248-890-5030
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